Quick Answer: La-Z-Boy doesn’t engineer its own office chairs — the century-old recliner maker (founded 1927, Monroe, Michigan, NYSE: LZB) licenses its name to True Innovations, the same contract manufacturer already confirmed on this site behind Serta, Lane, Broyhill, and Thomasville’s office seating. A Costco listing for the La-Z-Boy Manager’s Chair routes product-support questions directly to True Innovations, not La-Z-Boy. The bigger finding: the warranty term on La-Z-Boy’s own Delano chair genuinely disagrees across retailers — 1 year at Staples and Macy’s, 10 years at Quill — and this site’s own three prior mentions of that exact chair disagreed with each other the same way before this guide existed.
La-Z-Boy has turned up on this site ten times before this guide — as the plush executive pick in our big and tall, executive, and most comfortable office chair guides, as the material-comparison entry in mesh vs. leather, as the top pick in best leather office chair, and as the house-brand alternative in our Costco, Sam’s Club, and BJ’s retailer guides — the most mentions any uncovered brand has racked up before finally getting its own guide. It’s never had one until now.
A recliner company’s name, built by someone else
Search “who makes La-Z-Boy office chairs” and the honest answer isn’t La-Z-Boy. La-Z-Boy Incorporated has spent nearly a century building its identity around the reclining armchair it invented in 1927 — today it runs a Wholesale furniture segment, company-owned La-Z-Boy Furniture Galleries stores, and the Joybird upholstery brand. None of that is office seating. The office-chair line carrying its name is licensed out to True Innovations, the same contract manufacturer this site has already traced behind Serta’s entire office chair catalog, plus licensed chairs for Lane, Broyhill, and Thomasville — see our dedicated True Innovations office chair guide for who’s actually behind that name, including a founder-rooted company history and a 2012 recall.
The clearest confirmation isn’t a press release — it’s a support line. A Costco product listing for the La-Z-Boy Manager’s Office Chair tells buyers with product questions to contact True Innovations directly, by phone or email, rather than La-Z-Boy. That’s the same pattern this site found selling True Innovations-branded chairs directly at Costco: the company that answers the warranty call is the company that actually built the chair, regardless of which name is printed on the box.
The warranty figure that disagrees with itself
Here’s a finding specific to this guide: pull up current retailer listings for the La-Z-Boy Delano Big & Tall Executive — the exact chair this site already recommends in three other guides — and the warranty term genuinely depends on which retailer’s page you’re reading. Staples and Macy’s both list a 1-year manufacturer warranty. Quill lists a 10-year warranty for what reads as the identical SKU. Neither listing is obviously wrong; they’re just inconsistent with each other, the way a licensed name spread across multiple authorized sellers tends to produce small disagreements no single buyer notices until they’re comparing pages side by side.
This site’s own existing coverage reproduced that exact inconsistency before this guide existed: best leather office chair listed the Delano’s warranty as “Limited (10-yr frame),” executive office chair listed it as “Limited, typically 1-3 years,” and most comfortable office chair listed it as “1-2 years” and called it “the shortest warranty on this list.” Three pages, one chair, three different numbers — not because any one of them invented a figure, but because the retailer listings behind each one disagree too. The honest advice, and the one this guide is applying to itself: get the specific warranty term in writing at checkout, because the printed spec sheet isn’t reliable enough to trust on its own.
The current lineup
| Model | Where it's sold | Weight rating | Street price |
|---|---|---|---|
| Delano Big & Tall Executive | General retail (Staples, Office Depot, Amazon) | 400 lb | ~$380-$595 |
| Trafford Big & Tall Executive | General retail (Staples, Walmart) | 400 lb | ~$400-$595 |
| Westley Big & Tall Executive | Sam's Club exclusive | Not independently published | ~$235 |
| Corwen Big & Tall Executive | BJ's Wholesale exclusive | 400 lb | ~$150-$200 |
La-Z-Boy Delano Big & Tall Executive
- Layered memory-foam seat and bonded leather over a 400 lb-rated frame — this site's top pick in best leather office chair.
- Retailer-listed price runs ~$320-$595 depending on finish and seller, a wider spread than most chairs in this site's licensed-brand series.
- Warranty term genuinely disputed — see the finding above before assuming any single figure.
La-Z-Boy Westley Big & Tall Executive
- The only big-and-tall executive option in Sam's Club's chair lineup, per this site's Sam's Club office chair guide — priced well below the general-retail Delano and Trafford.
- No independently published weight rating found at this configuration, unlike the Delano, Trafford, and Corwen, which all list 400 lb.
- Sold only through Sam's Club, in-club or online — not a general-retail SKU.
La-Z-Boy Corwen Big & Tall Executive
- The lowest-priced La-Z-Boy office chair this site has found, per the BJ's office chair guide — and, unlike BJ's own Berkley Jensen and Work Zone house brands sold on the same shelf, it carries a published 400 lb rating and a 10-year manufacturer warranty rather than only a paid protection plan.
- Sold exclusively through BJ's Wholesale — not available at Costco, Sam's Club, or general retail under this model name.
No office-chair recall on record
La-Z-Boy’s CPSC recall history is real but entirely unrelated to office seating: a 2015 recall of roughly 2,600 power-reclining chairs and loveseats that could tip forward, a 2015 recall of about 4,000 control wands sold with Silver Luxury Lift chairs over an overheating risk, and a 2017 recall of power supplies sold with Gold Series electric lift chairs over a shock hazard from a cracking cover. Every one of those involves the electrical or reclining hardware specific to La-Z-Boy’s home recliner and lift-chair business — mechanically unrelated to the office chairs covered in this guide, and no CPSC notice found names a La-Z-Boy-branded task or executive office chair. That’s a cleaner safety record than several other brands in this site’s retailer/brand series, including the Ergohuman/Raynor and Amazon Basics guides, both of which disclose a past office-chair-specific recall.
Who should buy which La-Z-Boy chair
- Buy the Delano or Trafford if you want the general-retail version, available through Staples, Office Depot, Walmart, or Amazon — but confirm the warranty term in writing before you buy, given the retailer-to-retailer disagreement documented above.
- Buy the Westley if you’re already a Sam’s Club member and want the cheapest La-Z-Boy big-and-tall option on that warehouse club’s shelf.
- Buy the Corwen if you’re a BJ’s Wholesale member — it’s the only chair on BJ’s office-chair shelf backed by a real published warranty rather than a paid protection plan.
- Compare against True Innovations’ own-name chairs if the La-Z-Boy badge itself isn’t the draw — our Costco office chair guide covers True Innovations selling the identical manufacturing relationship under its own name, usually for less.
The bottom line
La-Z-Boy’s office chair line carries the recognition of a century-old recliner brand, but the actual engineering and warranty support sit with True Innovations — the same manufacturer already confirmed behind Serta, Lane, Broyhill, and Thomasville elsewhere on this site. The genuinely new finding here isn’t the licensing arrangement itself, which follows a pattern this site has documented repeatedly; it’s that the Delano’s warranty term disagrees across retailers in a way this site’s own three prior mentions of that chair already, unknowingly, reproduced. No CPSC recall history ties to the office-chair line, which is a cleaner record than a few brands already covered in this series. Whichever La-Z-Boy chair fits your retailer, get the warranty term in writing rather than trusting the spec sheet alone.
Last updated: October 20, 2026 — True Innovations’ role as manufacturer/support contact for La-Z-Boy-branded office chairs confirmed via a Costco product listing for the La-Z-Boy Manager’s Office Chair directing product-support inquiries to True Innovations. La-Z-Boy Incorporated founding (1927, Monroe, Michigan) and NYSE listing (LZB) confirmed via company history sources. Delano warranty-term conflict (1-year at Staples/Macy’s vs. 10-year at Quill) confirmed by direct comparison of current retailer listings for the same SKU. Recall history (2015 reclining-furniture tip-forward recall, 2015 lift-chair control-wand recall, 2017 lift-chair power-supply recall) confirmed against CPSC.gov notices; no office-chair-specific recall found. Westley (around $235), Corwen (roughly $150-$200, 10-year warranty), Delano, and Trafford (roughly $380-$595) pricing reused from this site’s existing Sam’s Club, BJ’s, best-leather, and best-big-and-tall guides, no drift found.